Frequently Asked Questions
Everything you need to know about your Western wear purchase.
How do I determine my correct cowboy boot size?
Western boots typically run a half-size larger than standard athletic shoes. We recommend sizing down by a half-size for a snug fit, keeping in mind that the leather will stretch and mold to your feet over time.
What is your return policy for hats and apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-shaped hats are final sale and cannot be returned or exchanged.
Do you offer international shipping?
Yes, Byrd's Western Store ships globally. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight of your order.
How should I care for my exotic leather boots?
We recommend using a specialized exotic leather conditioner every 3-6 months. Avoid using heavy oils or waxes, and always wipe away dirt with a soft, damp cloth to prevent cracking.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are the belts made of genuine leather?
Yes, all belts sold at Byrd's Western Store are crafted from 100% genuine top-grain or full-grain leather to ensure maximum durability and a classic Western aesthetic.